Terms and conditions
These General Terms and Conditions of Sale govern the online sales methods of the products marketed by GreenTek Hub Srl (formerly Guglatech Srl) through our websites www.dryingbag.com and www.purmotorsfilters.com (hereinafter, the "Sites"). In particular, on the website www.purmotorsfilters.com systems and components for fuel filtration are offered, aimed at reducing the presence of solid particulate matter and, in some cases, water; while on the website www.dryingbag.com Drying Bags are marketed, specially designed for drying damp clothes and accessories, in order to prevent the formation of mold and bad odors.
For greater clarity and transparency, this section indicates the main conditions of sale and general information. For any doubt or information, you can contact us at the e-mail address [email protected]. All contractual relations between GreenTek Hub Srl and the Customer are governed by these General Terms and Conditions of Sale, which form an integral and substantial part of every proposal, order and confirmation of the purchase order of the products.
Acceptance of the Terms of Sale
The Customer, by sending the electronic confirmation of their purchase order, accepts and agrees to comply with these sales conditions in their dealings with GreenTek Hub Srl. The Customer acknowledges that GreenTek Hub Srl is not bound by any sales conditions other than those stated herein, unless previously agreed upon in writing.
GreenTek Hub Srl reserves the right to modify the terms of sale in the future. In this case, they will only be effective for purchase orders made by the Customer after their publication on the Sites. Therefore, the Customer is encouraged to review the latest version of the terms of sale before making any purchase order and, if necessary, to print a copy or save it on a digital medium.
As far as not expressly regulated in these General Terms and Conditions of Sale, reference is made to the provisions of Legislative Decree No. 185 of May 22, 1999, and subsequent amendments, to Legislative Decree No. 206 of September 6, 2005 (the "Consumer Code") and subsequent amendments, and to Legislative Decree No. 70 of April 9, 2003, and subsequent amendments, as well as to the regulations of the Italian Civil Code.
1. Contacts
1.1 GreenTek Hub Srl, with registered office in Bologna, Via del battirame 6/3, VAT number 02234540561 (hereinafter simply referred to as the "Company").
1.2 Any request for information or clarification can be made directly to the Company by writing an e-mail to
2. Commercial Policy
2.1 The Company offers, through the Sites, a wide range of Drying Bags, designed to dry wet clothes and accessories, preventing the formation of mold and unpleasant odors.
2.2 All products available on the Sites meet the highest quality standards in the industry. The Company does not sell products of lower quality than the corresponding standards offered in the market.
2.3 The essential characteristics of the products offered by the Company are presented with appropriate descriptive sheets, visible directly on the Sites.
3. Sales Contract and Methods of Purchasing Products
3.1 These General Terms and Conditions of Sale exclusively govern the sale of the Company's Products through the Sites.
3.2 These General Terms and Conditions of Sale do not govern the provision of services or the sale of products by parties other than the Company, which are referenced on the Sites through hyperlinks or banners. The Company, therefore, is not responsible for the provision of services and/or products, as well as for the conclusion of any contract between the user and third parties other than the Company.
3.3 The user may proceed to purchase one or more Products available on the Sites, as described in the relevant sections, by selecting them and adding them to the shopping "cart." At the end of the selection of the desired Products, a screen will be displayed in the "your cart" section for submitting the order, indicating all the entered data, which the user is required to verify.
3.4 The Company reserves the right, at its sole discretion, not to accept the Purchase Order, even partially. Such refusal does not give rise to any rights, compensation, and/or indemnity of any kind against the Company.
4. Prices
4.1 All selling prices of the Products available on the Sites are expressed in Euros and include VAT (where applicable) and any indirect taxes (where applicable), while they do not include shipping costs, which are calculated in the "Cart Total" and which the user agrees to pay to the Company in addition to the price indicated on the Sites.
4.2 The prices of individual Products, published from time to time, cancel and replace any previous prices. In any case, the prices applied are those indicated on the Sites at the time of the Purchase Order and reiterated within it.
5. Product Availability
5.1 It is only possible to purchase the Products listed in the online catalog that are available on the Sites.
5.2 The Products that are expressly indicated on the Sites as "Product currently unavailable" are no longer available for purchase.
5.3 In the event that, following the user's completion of the Purchase Order, the selected Product is no longer available, the Company will proceed to cancel the Purchase Order and will subsequently refund the amount paid within 30 days.
6. Payments
6.1 Payments can be made by credit card, bank transfer, or through the payment system offered by PayPal.
6.2 At no time during the purchase process is the Company able to know the credit card information transmitted via a secure connection directly to the PayPal site or other Service Providers that manage the transaction. No electronic archive related to payment instruments is accessible to the Company in any way; therefore, under no circumstances can the Company be held responsible for any fraudulent or illegal use of credit cards by third parties at the time of payment for the purchased Products.
7. Transport and Delivery
7.1 The Company will deliver the selected and ordered Products to the address specified at the time of the Purchase Order, using the methods indicated below.
7.2 The ordered Products will be delivered in packaging suitable to ensure their integrity during transport. The shipment is made via courier with delivery to the address specified directly in the order.
7.3 For the execution of the delivery of the Products, the user must provide all necessary information, including the shipping address and the recipient's phone number. The delivery will occur solely into the hands of the recipient indicated on the waybill. The carrier reserves the right to request a valid identification document from the recipient.
7.4 Upon receipt of the Product, the user is required to check: (i) that the quantity of the ordered Products matches what is indicated in the shipping document; (ii) that the packaging is intact, undamaged, or altered, including the sealing materials. Once the shipping document has been signed by the carrier, no claims regarding the characteristics of the delivered items can be made against the Company.
7.5 If the carrier is unable to deliver the Products due to the absence of the recipient or their delegate at the specified address, the carrier may contact the recipient by phone in the following days in order to complete the delivery of the Product. In case of failed delivery, an additional attempt to contact the recipient may be made by the carrier, at no extra cost to the user, up to the second delivery attempt.
7.6 If the package delivered by the carrier is visibly damaged and broken, the user must refuse the shipment and return it to the sender. In this case, the Company will take care of retrieving the shipment and will arrange for a new dispatch. If the shipment consists of multiple packages and not all are damaged, please only return the damaged package to the sender by signing the courier's receipt "With Reservation." The Company will handle the retrieval of the damaged package and its replacement. If the product to be replaced is out of stock, the Customer will be contacted to agree on a possible replacement with another product or for a credit of the remaining value.
8. Right of Withdrawal
8.1 In accordance with the applicable legal provisions, and with particular reference to the Consumer Code, the Consumer User (any natural person who operates on the Sites for purposes not related to their professional, commercial, or entrepreneurial activity) has the right to withdraw from the purchase of Products without any penalty and without specifying the reason, within 14 (fourteen) calendar days from the date of receipt of the Products. The decision to withdraw must be communicated to the Company through an explicit declaration, which may be sent by registered mail with return receipt or by any other suitable means. The registered mail is considered sent in a timely manner if delivered to the post office within 14 calendar days from the receipt of the Product.
8.2 After the return authorization and its receipt, GreenTek Hub Srl will inspect the Product. The product must be intact, in its original packaging, complete with all its parts and any accompanying documentation. The absence or damage of any element will result in the inability to exercise the right of withdrawal. GreenTek Hub Srl will fully refund the Customer for the amounts paid for the purchase of the product; only the direct costs for returning the Product to the sender will be borne by the Customer, as well as any fees, charges, and commissions owed to various payment service providers (PayPal, Stripe, or banking institution). Returns with shipping costs charged to the recipient will not be accepted.
8.3 Once it has been verified that the returned Product is completely intact in every part, GreenTek Hub Srl commits to proceed with the refund of the purchase price within no more than 14 calendar days from the receipt of the withdrawal request, subject to verification of the Product or confirmation of the shipment of the goods, depending on which situation occurs first. The shipping costs are entirely the responsibility of the Customer; in the event of damage to the Product during transport, the Customer must arrange, at their own expense, for the collection of the same within no more than 30 days. After this period, the Product will be disposed of.
8.4 The right of withdrawal is forfeited with the assembly or use, even if only for testing purposes, of the Product. It is also forfeited in the presence of a lack of the outer packaging and/or the original packaging, absence of integral components of the product (accessories, parts, etc.), or in the event of damage to the Product for reasons other than its transport.
8.5 In the event that the right of withdrawal is not applicable, GreenTek Hub Srl will return the purchased item to the sender, charging them for the shipping costs.
9. Non-Conforming Products
In the event that the Products are not intact, are already "opened" or have characteristics that do not comply with what is described in the sheets on the Sites, the user must report this circumstance by writing an e-mail to the following address: [email protected], indicating the relevant Order Number and any defect found, no later than 24 hours after receipt of the Product. Reports sent after this deadline will not be taken into consideration. If the Product is damaged, the recipient must agree in advance with GreenTek Hub Srl on the possible return of the package, avoiding autonomous initiatives with the courier. Images showing the extent and nature of the damage as well as the state of the packaging may be required to prove the damage. Any returns not previously agreed upon will be at the expense of the Customer and non-refundable.
10. Legal Warranty of Product Compliance and Reporting of Defects
10.1 The Company guarantees that the Products will conform to the descriptions published on the Sites. Any warranty is excluded for use that does not comply with the instructions/warnings provided by the Company or stated in the reference documentation. Under no circumstances do the products of GreenTek Hub Srl guarantee the operation of the components on board the vehicle, whether they are OEM or aftermarket. The Products are covered by a warranty for manufacturing defects for the legal period, which is 24 months from the date on the purchase receipt. All products are considered consumables and are subject to the related regulations. The warranty does not apply if the filter has fulfilled its purpose and can no longer function due to saturation of the matrix/adapter or due to wear/breakage from prolonged and heavy use. It also does not apply in the event of damage due to improper use, incorrect installation, or other causes not attributable to intrinsic defects of the Product.
10.2 After receiving the communication, the Company will evaluate the defects or non-conformities reported by the user and, following a qualitative check, will decide whether to authorize the return of the Products, communicating the outcome to the email address provided during registration. The authorization to return the Products does not constitute acknowledgment of defects or non-conformities, the existence of which will be verified after the return. The Products authorized for return must be sent, at the Customer's expense and responsibility, along with a copy of the authorization communication and the purchase receipt, to the following address:
GreenTek Hub Srl, with legal headquarters in Bologna, Via Battirame 6/3 40138.
The Company's collection of the Product will occur only if all the aforementioned elements are present.
10.3 If the Company is required to refund the price paid, the refund will be made, where possible, using the same payment method used for the purchase of the Product.
11. Seller's Responsibility
11.1 By not guaranteeing the operation of the components on board the vehicle (both OEM and aftermarket), GreenTek Hub Srl cannot be held responsible for any malfunctions or breakages.
11.2 GreenTek Hub Srl is not responsible for the "end of useful life" of consumables (e.g., fuel filters or seals) or mechanical or mechatronic components (e.g., fuel pumps, fuel level detection systems, electronic injection systems).
11.3 The Company shall not be liable for damages resulting from improper use of its Products, incorrect assembly, incompetence, or misinterpretation of the assembly instructions.
11.4 GreenTek Hub Srl will not be liable for any damages that may be found on the vehicles due to defects, imperfections, or hidden issues present on the vehicles on which the Products are installed, as such issues are not attributable to the Company.
11.5 The Company is not liable for disruptions attributable to third parties (including couriers) or for force majeure and/or unforeseen events (such as accidents, thefts, fires, explosions, strikes, earthquakes, floods, etc.) that prevent, in whole or in part, the execution of the contract. In such cases, the Customer will be entitled solely to a refund of the price paid. Similarly, GreenTek Hub Srl is not responsible for any fraudulent or illegal use of banking data, checks, or other payment instruments by third parties.
12. Privacy
All information regarding the processing of personal data can be obtained by consulting the Privacy Policy on the Sites.
13. Information Contained on the Sites
Any information or news provided on the Sites, particularly those related to health conditions, medical treatments, medications, diseases, or disorders, is provided for purely indicative and general purposes, with the sole aim of guiding the Customer towards a correct choice in the purchase of Products. The Sites do not provide medical consultations and do not in any way replace the advice of the attending physician. In the presence of diseases or doubts, it is recommended to consult your attending physician before using the Products.
14. Applicable Law and Dispute Resolution
The present General Terms and Conditions of Sale are deemed to be concluded in Italy and are governed by Italian law. For any disputes regarding the validity, interpretation, or execution of these terms and conditions of sale and purchase orders, the exclusive jurisdiction will be the court of the place of residence or domicile of the Customer (if located in Italian territory); in any other case, the exclusive jurisdiction will be the Court of Bologna.
15. Updates and Changes
The present General Terms and Conditions of Sale may be periodically modified by the Company based on the development of its commercial policy and in compliance with any regulatory updates. Each concluded contract is understood to be perfected based on the General Terms and Conditions of Sale in effect at the time of the order and published on the Sites. Any updates or modifications will be regularly published on the Sites and will become immediately effective from the date of their publication.
These conditions, with the changes made, will be applicable both on the website www.dryingbag.com and www.purmotorsfilters.com and the contact address for all communications is updated to [email protected].